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Barracuda Email Security Gateway

Barracuda Email Security Gateway

Overview

What is Barracuda Email Security Gateway?

Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Anti-malware (15)
    6.9
    69%
  • Threat Detection (15)
    6.3
    63%
  • Management Tools (15)
    5.7
    57%
  • Customizability (13)
    5.0
    50%
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Pricing

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N/A
Unavailable

What is Barracuda Email Security Gateway?

Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

6.4
Avg 8.4
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Product Details

What is Barracuda Email Security Gateway?

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable. The Barracuda Email Security Gateway is offered without per-user or per-feature fees, and is also available as a virtual appliance or in a public cloud environment (Amazon Web Services (AWS), or Microsoft Azure).

Barracuda Email Security Gateway Features

Secure Email Gateway Features

  • Supported: Anti-malware
  • Supported: Customizability
  • Supported: Data Loss Protection
  • Supported: Threat Detection
  • Supported: Sandboxing
  • Supported: End-to-End Encryption
  • Supported: Management Tools

Barracuda Email Security Gateway Competitors

Barracuda Email Security Gateway Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Barracuda Email Security Gateway is designed to protect against inbound malware, spam, phishing, and Denial of Service attacks, and ensure that business productivity isn’t impacted by attacks through the email system.

Mimecast Advanced Email Security are common alternatives for Barracuda Email Security Gateway.

Reviewers rate End-to-End Encryption highest, with a score of 7.8.

The most common users of Barracuda Email Security Gateway are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(95)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have provided several recommendations for Barracuda Email Security Gateway based on their experiences. The most common recommendations are as follows:

  1. Consider the requirements and context before selecting Barracuda Email Security Gateway. Users suggest assessing the specific needs of your organization and evaluating if Barracuda Email Security Gateway aligns with those requirements.

  2. Take advantage of the expertise of the implementation team when implementing Barracuda Email Security Gateway. Users recommend leveraging the knowledge and assistance provided by the implementation team to ensure a smooth rollout of the product.

  3. Explore additional add-on products offered by Barracuda Email Security Gateway. Users suggest looking into the available add-on products that can enhance the functionality and effectiveness of Barracuda Email Security Gateway.

These recommendations highlight the importance of considering individual requirements, utilizing support resources, and exploring additional features to optimize the usage of Barracuda Email Security Gateway.

Attribute Ratings

Reviews

(1-7 of 7)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our Barracuda Email Security device is currently in use by our entire organization, it provides a solid email security platform, with an easy to use interface.
  • Spam Filtering
  • Easy to use
  • Good Support
  • We occasionally have some performance issues, with slow filtering, but i am sure that can be solved by upgrading the appliance.
It is well suited to use as the main gateway from your email server to the outside world. It can filter and scan both incoming and outgoing mail.
Bear Golightly | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Barracuda Email Security Service (ESS) is the anti-spam, anti-phishing, and general anti-bad stuff product in use by the entire organization since early 2017. The heuristics, content/sender policies and sandboxing help us solve the complex problem of "how do you stop the entire Internet from trying to kill you and/or rob you via email?"
  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
  • Barracuda's Multi Factor Authentication is terrible, I had to get my MFA removed by support because it would consistently fail to work.
  • The web interface is a bit dated and occasionally does weird things when you click it - it's a unified console for all Barracuda products, not just ESS.
  • Complete lack of geoblocking features. We would love to block countries we don't do business with, but that's not an option.
  • No Outlook plugin for the ESS cloud service; all blacklist/whitelist/etc must be done via the web interface
ESS is well-suited for any on-prem or cloud hosted email that doesn't include anti-spam/malware/phishing security- if you use e.g. Google G-Suite, ESS might not be for you!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Barracuda Email Security Service is utilized across the enterprise. All email coming in or out go through Barracuda to be scanned for viruses, DLP, spam, phishing campaigns, and malware. The best part is Barracuda manages the service so any updates are done by them. We set the aggression level and let it do its job. We are pleased with the product and service which is why we are a multi year user.
  • Easy to use and Configure
  • Set it an forget it
  • Initial setup was painless.
  • Interface can improve for navigation.
  • Message log should be a tab in itself.
  • Threats/Viruses detected should be moved up on the ESS dashboard. It should be one of the first things I see on the dashboard.
It's easy to deploy and configure. Does a great job showing what's been blocked and what's been delivered to the end user. Easy to search emails after you find the delivery log. It takes some time and it would be great if accessing the log was as easy as selecting a tab at the top of the page.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Barracuda to screen our email before it reaches the employees inboxes. It is being used organisation wide to offer full protection. We use it to protect us against phishing scams, viruses and ransom wear. It also helps to clear up unwanted emails that make it through the Office 365 spam filters.
  • Stops unwanted emails coming through to your inbox, it does this by holding them in a 'quarantine' folder for you to then check and allow or deny.
  • Protects against phishing and ransomware attacks.
  • Stops employees clicking on dangerous links in emails by putting them in a secure place.
  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
Barracuda is extremely well suited at stopping spam/phishing/ransomware attacks via email. It is also clever enough to know if you get an 'internal' email which has originated from the outside by someone masking their email address and stopping these getting through.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Barracuda ESS is used throughout our entire organization as the main protection again malware and spam. Prior to this we utilized Trendmicro, which we found did not grab as many messages as expected, leaving a lot of spam and malicious emails to come through our network and to our users.
  • Easy to setup and implement, we had the solution up and running and filtering our email within two hours
  • Very easy to administer and modify filtering rules - administration interface is very intuitive and allows you easy control over what you do and don't want to come through to your users.
  • Transparent to users - users don't have to worry about quarantine (though you can configure quarantine in Barracuda) - so as far as they know, their spam decreased and we know that our users are better protected.
  • Administrative interface can be a bit laggy at times loading data - sometimes you may have to refresh a page a few times to get the data to show up
  • The filtering system has gone down one time since we've been on it for longer than 4 hours. Having better redundancy or communication with end users during this time would have helped.
If you want a system that can be up and running in very little time, comes with fast controls to block a large majority of spam, and keeps itself updated constantly to ensure it is able to detect the latest spam - then Barracuda ESS is for you.

If you're OK with an occasional administrative portal glitch or some setup time in whitelist/blacklisting entries that are missed by the main filter, then Barracuda ESS is for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When we decided to switch to Office 365 we decided we wanted to add an additional service for email security. All of our incoming mail goes to the Barrcauda ESS first, before going to out Office 365 tenant for delivery. The email for all our users goes through the service.
  • Ease of implementation - Barracuda ESS was amazingly simple to set up. We had it up and running in under a day.
  • Cost effective - Barracuda ESS is very reasonable in terms of price compared to some of the other available options.
  • Good filtering - Barracuda ESS does a good job of filtering out unwanted and/or dangerous email.
  • False positives - While small, use of Barracuda ESS does result in some false positives. Sometimes it is not clear why a particular message was flagged.
  • Configuration - Some of the features of Barracuda ESS are a little obscure in their configuration. Barracuda has made improvements in this since we started using the service.
  • Interface - The interface is a little cluttered.
Barracuda Email Security Service (ESS) is very well suited for the small and medium business market where you do not require advanced features. Other services provide more functionality in terms of encryption and archiving, especially with respect to legal requirements for mail retention and holding pens for mail if your delivery service fails.
Robert Cabrera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize the Barracuda ESS across our whole organization to minimize not only SPAM, viruses threats, email spoofing, phishing but as well as an additional layer of protection with its spooling feature. The portal allows for a great ability in troubleshooting NDR's and the like. This allows us to minimize any business disruptions from undeliverable false positives and any important deferred messages.
  • Technical support and service is 1st class!
  • Consistency in its interface is very stable
  • great ease of use.
  • One item I would like to see improved is the simplicity of opening a ticket right from a particular email in the message log for false positive reviews.
Great for SMB!
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